Privacy Policy
How Nostalgie New York collects, uses, and protects your information
Last updated: January 2025
Welcome to Nostalgie New York ("we", "us", or "our"). We operate an internet radio station accessible at nostalgieny.com and through our mobile application "Nostalgie - New York". We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.
In plain English: We collect only the information needed to run our radio station and respond to your requests. We do not sell your data and we do not display advertisements.
We may collect the following categories of information when you use our website or app:
- Contact information — your name and email address when you submit our contact form, song request form, or show rating form.
- Song request details — artist name, song title, and any optional message you choose to include in a song request.
- Show ratings and feedback — the star rating and optional comment you submit for a show episode.
- Technical data — standard server log information such as your IP address, browser type, and pages visited, collected automatically when you access our website.
- App usage data — anonymised usage statistics collected by the app stores (Apple App Store, Google Play, Amazon) under their own privacy policies.
We do not collect payment information, location data beyond country level, or any sensitive personal information.
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How We Use Your Information
The information we collect is used solely for the following purposes:
- To respond to your messages and enquiries sent through our contact form.
- To process and fulfil song requests — we may send you an email notification when your requested song has been played.
- To pass show ratings and feedback to the relevant show host so they can improve their programmes.
- To maintain and improve the performance and security of our website and stream.
- To comply with legal obligations where required by applicable law.
We will never use your information for unsolicited marketing without your explicit consent.
We use a small number of trusted third-party services to operate our station. Each of these services has their own privacy policy:
- EmailJS — used to transmit contact form and song request submissions. Data is processed under EmailJS's privacy policy.
- RadioBOSS Cloud — our radio streaming and now-playing metadata provider (c32.radioboss.fm). Stream connections are logged by RadioBOSS.
- rcast.net — used for the embedded radio player widget on our website.
- Apple App Store / Google Play / Amazon — for distribution of the Nostalgie New York mobile app. Downloads and in-app behaviour are subject to their respective privacy policies.
- Radio Directories — our station is listed on MyTuner, OnlineRadioBox, Radionet, FMradiofree, Onestopradio, Streema, and USradio. Each operates independently under their own policies.
No advertising networks. Nostalgie New York is a commercial-free station. We do not work with advertising networks or allow third parties to place tracking cookies for advertising purposes on our website.
Our website uses only essential technical cookies required to make the website function. We do not use tracking cookies, analytics cookies, or advertising cookies. Embedded third-party widgets (such as the radio player) may set their own cookies governed by their providers' policies.
You can configure your browser to block or delete cookies. Blocking essential cookies may affect the functionality of certain features on our website.
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected:
- Contact form and song request submissions are retained in our email system and reviewed regularly. We delete messages that are no longer needed.
- Show ratings and feedback are passed directly to show hosts and are not stored by us indefinitely.
- Server log data is retained for a maximum of 90 days for security and diagnostic purposes, then automatically deleted.
Depending on your location, you may have the following rights regarding your personal data:
- Right of access — you may request a copy of the personal data we hold about you.
- Right to rectification — you may ask us to correct inaccurate data.
- Right to erasure — you may request that we delete your personal data.
- Right to object — you may object to certain uses of your data.
- Right to data portability — you may request your data in a portable format.
To exercise any of these rights, please contact us using the details in Section 9 below. We will respond to all requests within 30 days.
Nostalgie New York is a general-audience radio station. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted personal information to us, please contact us immediately and we will promptly delete it.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please reach out to us:
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Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of our website or app after changes are posted constitutes your acceptance of the updated policy.